8/17/15 Interview with David Sereda AND Joe Rogan

I was very upset with Art Bell's treatment of Sereda on this show. I don't know what Art's beef is with Sereda but I found it somewhat unprofessional.
 
I was worried about something like this and everyone said not to worry- well look at this-

Midnight in the Desert
Access Start Date: 06-27-2015
Access End Date: 08-19-2015
Description: The On-Demand archives for Art Bell
Links:
  • Sorry, no content found. This could be because no content has been made available to you yet, or because your access to this product has expired.
 
I was worried about something like this and everyone said not to worry- well look at this-

Midnight in the Desert
Access Start Date: 06-27-2015
Access End Date: 08-19-2015
Description: The On-Demand archives for Art Bell
Links:
  • Sorry, no content found. This could be because no content has been made available to you yet, or because your access to this product has expired.
Looks to me as if you just didn't pay month #2. Or am I missing something?
 
"am I missing something?"
Yes you certainly are.
You are missing my inquiry (see earlier posts). so I'll post it again-


I signed up as a "Time Traveler".
As the end of my subscription drew near I contacted Keith asking how to renew-



On Sat, Aug 15, 2015 at 11:19 AM xxxxxxxxxxx wrote:

I want to renew my $5.00 membership to Midnight In The Desert.
I went to my “Time Travelers” “Subscription” which expires in four (4) days and could NOT find a link to renew.

HELP !!!


The reply I got from Keith-


From: Dark Matter Radio
Sent: Saturday, August 15, 2015 9:54 PM
To: xxxxxxxxxxxxxxxxxx
Subject: Re: Renewal Problem

you don't it's automatic.

Here is the latest when I went to check my account-

I was worried about something like this and everyone said not to worry- well look at this-

Midnight in the Desert
Access Start Date: 06-27-2015
Access End Date: 08-19-2015
Description: The On-Demand archives for Art Bell
Links:

Sorry, no content found. This could be because no content has been made available to you yet, or because your access to this product has expired.

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

So to recap.
I wrote to Keith about my concerns.
He wrote back that the renewal was "Automatic"
Others on this site said not to worry (Yes I know Debi you guys are not responsible for DMDN)

The renewal was NOT AUTOMATIC !
 
"am I missing something?"
Yes you certainly are.
You are missing my inquiry (see earlier posts). so I'll post it again-


I signed up as a "Time Traveler".
As the end of my subscription drew near I contacted Keith asking how to renew-



On Sat, Aug 15, 2015 at 11:19 AM xxxxxxxxxxx wrote:

I want to renew my $5.00 membership to Midnight In The Desert.
I went to my “Time Travelers” “Subscription” which expires in four (4) days and could NOT find a link to renew.

HELP !!!


The reply I got from Keith-


From: Dark Matter Radio
Sent: Saturday, August 15, 2015 9:54 PM
To: xxxxxxxxxxxxxxxxxx
Subject: Re: Renewal Problem

you don't it's automatic.

Here is the latest when I went to check my account-

I was worried about something like this and everyone said not to worry- well look at this-

Midnight in the Desert
Access Start Date: 06-27-2015
Access End Date: 08-19-2015
Description: The On-Demand archives for Art Bell
Links:

Sorry, no content found. This could be because no content has been made available to you yet, or because your access to this product has expired.

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

So to recap.
I wrote to Keith about my concerns.
He wrote back that the renewal was "Automatic"
Others on this site said not to worry (Yes I know Debi you guys are not responsible for DMDN)

The renewal was NOT AUTOMATIC !
Maybe your form of payment was rejected. Did you over extend yourself or not set up recurring payment properly? What's the big deal? Just join again.
 
" What's the big deal? Just join again."

This is bad advice from the uninformed.


To become informed as I have go to BG.com and read about all the others experiencing Keith's SNAFU, which I will now be the first to call "Keith's Y2K in 2015"
Keith acknowledges the problem and specifically says "DO NOT RESUBSCRIBE" as in "Just join again" - which would probably activate the HIGHER MEMBERSHIP FEE