What sort of demands?
"Something" for their inconvenience, like an extra free whatever it was they ordered, gift cards in addition to refunds, free upgrade to the next product up the line, free shipping on later orders, etc. There were also people who would threaten bad reviews if they did not get exactly what they wanted. Mind you many, if not most, of the complaints resulted from mistakes on the part of the customer, such as ordering the wrong style/color/size.
Best one was a guy who demanded a refund on a pair of high end sneakers he'd worn for a couple years, said they never were comfortable. Wasn't unusual for people to want refunds on things they bought elsewhere, or even other brands. Then there were the ones who threatened to call the police, write their congressman, have their broker sell stock they claimed to own in the product manufacturer, etc.
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