My grandson is a huge fan of The Piano Guys and in 2019 they came to Albuquerque. I bought tickets for him, my daughter and me to go see them. The week before their concert my grandson's dad took his family, including my grandson to Hawaii. They were not back until Monday after the concert so he missed it.
In 2020 He had seen a video by Steve Nelson, the Cello player, that talked about how he was diagnosed with something similar to my grandson and how music helped him. My daughter wrote an email to them telling them how much that video and their music means to my grandson. They emailed back the same day and asked if she could get him to Las Vegas for their next to last show, they wanted him to be their VIP guest at that concert if she could get him there. This was on Tuesday and that concert was on Saturday. She called her boss and asked if she could take Friday and Monday off. The boss is always easy with that kind of thing. So they drove to Las Vegas and went to the concert, VIP tickets were waiting for them and they got to go to a pre-show rehearsal as well as the after show gathering. They were so kind and even changed one song for my grandson to play his favorite song. He wasn't the only VIP guest, there were 2 or 3 other children, but they were all treated like royalty.