Airline enlisted psychic

I would say the families could've sought help from a psychic due to the 'run around' they kept getting from officials. Could also be a plethora of others giving their two (or third) sense to it all. You would think after all this time, those alternate methods wouldn't be frowned on. There have been breaks in many cases with the use of a seer.
 
I think kudos to them for taking the loss of the cat seriously. I would have been devastated, were it my cat.
I agree, but they never seem to find the animal. I tried with my cat and all I got was very vague clues. So, either cats are not good communicators, or the mediums were either off that day or fakes.